Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
- 'Personal Data' means any details about you, from which your identity is apparent or can be uncovered. To establish an account and access our Services, we'll ask you to provide us with some important information about yourself. This information is either required by law (e.g. to verify your identity), necessary to provide the requested services, or is relevant for certain specified purposes, described in greater detail below. As we add new features and Services, you may be asked to provide additional information. If you choose not to share certain information with us, we may not be able to serve you as effectively or offer you, our Services. Any information you provide to us that is not required is voluntary.
- We may request the following types Personal Data from you:
- Personal Identification Information: Full name, date of birth, nationality, gender, signature, utility bills, phone number, home address, and/or email.
- Formal Identification Information: Government-issued identity document such as Passport, Driver's License, National Identity Card, State ID Card, Tax ID number, passport number, driver's license details, national identity card details, visa information, and/or any other information deemed necessary to comply with our legal obligations under financial or anti-money laundering laws.
HOW YOUR PERSONAL DATA IS USED
Our primary purpose in requesting Personal Data is to provide you with a secure, smooth, efficient, and customized experience. We generally use Personal Data to create, develop, operate, deliver, and improve our Services, content, and advertising, and for loss prevention and anti-fraud purposes. We may use your Personal Data in the following ways: To maintain legal and regulatory compliance To enforce our terms in our user agreement To detect and prevent fraud and/or funds loss We process your Personal Data in order to help detect, prevent, and mitigate fraud and abuse of our services and to protect you against account compromise or funds loss. To provide the Services to you. For example, when you want to store funds on our platform, we require certain information such as your identification, contact information, and payment information. To provide Service communications such as administrative or account-related information to you to keep you updated about our Services, inform you of relevant security issues or updates, or provide other transaction-related information. Without such communications, you may not be aware of important developments relating to your account that may affect how you can use our Services. To provide customer service when you contact us to resolve any questions, disputes, collect fees, or to troubleshoot problems. To ensure quality control To enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and to comply with applicable security laws and regulations. To enhance your experience To comply with any legal obligation.
INFORMATION WE COLLECT FROM YOU AUTOMATICALLYTo the extent permitted under the applicable law, we may collect certain types of information automatically (“Usage Date”), such as whenever you interact with or use the Services. This information helps us address customer support issues, improve the performance of our Services, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access.
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
BLOCKCHAIN DATAIBEX may analyze public blockchain data to ensure parties utilizing our Services are not engaged in illegal or prohibited activity under our Terms and to analyze transaction trends for research and development purposes.
SECURITYIBEX takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.The Data storage is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to IBEX, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by IBEX.
ANONYMIZED AND AGGREGATED DATA Anonymization is a data processing technique that modifies Personal Data so that it cannot be associated with a specific individual. IBEX may use anonymized or aggregate customer data for any business purpose, including to better understand customer needs and behaviors, improve our Services, conduct business intelligence and marketing, and detect security threats. IBEX may perform its own analytics on anonymized data or enable analytics provided by third parties. Types of data we may anonymize include, transaction data, click-stream data, performance metrics, and fraud indicators.
LEGAL BASIS OF USING PERSONAL DATAWe do not sell disclose, collect reveal, trade, or rent your Personal Data to others inside or outside of your jurisdiction. IBEX may collect or share Personal Data relating to Users if one of the following applies:Based on any contract or terms of serviceUsers have given their consent for one or more specific purposes. Note: Under some legislations, IBEX may be allowed to process Personal Data until the User objects to such (“opt-out”), without having to rely on consent or any other of the following legal bases. Provision of Data is necessary for the performance of the serviceWhen we process your personal data for our legitimate interests, we always ensure that we consider and balance any potential impact on you and your rights under data protection lawsWe need to verify your identity or we need to detect and prevent fraud and/or funds loss;We need to share it with other companies in the event of a corporate sale, merger, reorganization, dissolution, or similar event; Regulatory bodies, government agencies, or law enforcement bodies request that Personal Data or processing is necessary for compliance with a legal obligation to which IBEX is subject.
RETENTION TIMEPersonal Data shall be processed and stored for as long as required by the purpose they have been collected for.Therefore:IBEX stores your Personal Data. We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or resolving disputes. While retention requirements vary by jurisdiction, information about our typical retention periods for different aspects of your Personal Data are described below. Personal Data collected to comply with our legal obligations under financial or anti-money laundering laws may be retained after account closure for as long as required under such laws. IBEX may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.Contact Information such as your name, email address and telephone number for marketing purposes is retained on an ongoing basis until you unsubscribePersonal Data collected for the purposes of IBEX’s legitimate interests shall be retained up to 1 year to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by IBEX within the relevant sections of this document or by contacting IBEX.
IBEX may be allowed to retain Personal Data for a longer period whenever the User has given consent to such, as long as such consent is not withdrawn. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
THE PURPOSE OF DATAThe Data concerning the User is collected to allow IBEX to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Handling activity data, Interaction with external social networks and platforms, Registration and authentication, Tag Management, Analytics and Displaying content from external platforms.
THE RIGHTS OF USERSUsers may exercise certain rights regarding their Personal Data processed by IBEX.In particular, Users have the right to do the following:
RIGHTS OF USERSDESCRIPTIONGUARANTEED BY IBEX MERCADOWithdraw your consent at any timeUsers have the right to withdraw consent where they have previously given their consent to the storing of their Personal DataAccess your Personal Data.Users have the right to learn if their Personal Data is being stored or processed by IBEX, g and obtain a copy of the Personal Data undergoing storage or processing (if applicable).Verify and seek rectificationUsers have the right to verify the accuracy of their Personal Data and ask for it to be updated or corrected.Restrict the storage or processing of your Personal DataUsers have the right, under certain circumstances, to restrict the storing of their Personal Data.Have your Personal Data deleted or otherwise removed.Users have the right, under certain circumstances, to obtain the erasure of their Personal Data from IBEX.
HOW TO EXERCISE THESE RIGHTS
Any requests to exercise User rights can be directed to IBEX through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by IBEX as early as possible and always within one month. Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any Personal Data that we agree is inaccurate, irrelevant, out of date, or incomplete. We do not charge for receiving a request for access to personal information or for complying with a correction request.
Last Update: April 7, 2021
FRIENDLY DEFINITIONS AND REFERENCESPersonal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
Data Controller (or IBEX)
The organization that determines the purposes of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is IBEX.
That means the LIT digital walle created and copyrighted by IBEX.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Small sets of data stored in the User's device.